1. Overview:
PM IAS Academy an unit of Plover Minds Institute LLP, is committed to providing high-quality educational courses to our students. This refund policy outlines the terms and conditions under which refunds will be processed for our courses.
2. Refund Eligibility:
Refunds will only be considered under the following circumstances:
- Course Cancellation: If PM IAS Academy cancels a course for any reason, students will be entitled to a full refund of the course fees.
- Withdrawal Before Course Start Date: If a student withdraws from a course before the official start date, a full refund will be issued, minus any administrative fees specified in Section 4.
- Technical Issues: In the event of technical issues that prevent a student from accessing the course content, a refund may be considered after a thorough investigation.
3. Refund Requests:
All refund requests must be submitted in writing to the PM IAS Academy administration within [mention a reasonable timeframe] from the course start date. Requests should include the student’s name, course details, and a detailed explanation of the reason for the refund.
4. Administrative Fees:
In certain cases, administrative fees may be deducted from the refund amount. These fees cover administrative costs associated with processing refunds. The specific amount of administrative fees will be communicated to the student upon request.
5. Refund Processing Time:
Refunds, when approved, will be processed within 10 working days after receiving the refund request. The refund will be issued through the same payment method used for the original transaction.
6. Non-Refundable Items:
The following items are non-refundable:
- Course Materials: Any physical or digital course materials provided to the student.
- Examination Fees: Fees associated with examinations, certifications, or assessments.
7. Course Completion:
No refunds will be issued for courses in progress or completed by the student.
8. Changes to Course Details:
PM IAS Academy reserves the right to make changes to course schedules, instructors, or any other details without prior notice. Such changes will not be grounds for a refund.
9. Contact Information:
All refund requests and inquiries should be directed to:
admin@ploverminds.in
10. Review and Amendments:
This refund policy is subject to periodic review, and PM IAS Academy reserves the right to amend it as necessary. Students will be notified of any changes.
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By enrolling in PM IAS Academy courses, students agree to abide by the terms and conditions outlined in this refund policy.